Autonomous checkouts have set new standards for convenience in brick-and-mortar retail. Stores with this feature allow consumers to walk in, grab what they want and exit without having to stop at a checkout counter. Autonomous checkouts use a feature for shoppers to pay automatically after identifying themselves with a profile and pre-selected payment method.
A checkout-free experience serves as a solution to reduce time and effort. It also adds another level of adapting technology into brick and mortar. By bringing in auto checkout options, this is an opportunity to continue to drive advancements in retail.
As this checkout option continues to grow, more retailers will need to adopt this trend. If consumers are given the luxury of not having to stop at a checkout lane, shoppers won’t want to feel burdened by going back to their normal checkout options.
Plus, autonomous checkout may bring in additional customers, resulting in an increase in revenue. Going forward, retailers will need to take these checkout technologies seriously due to potential consumer demand.
Amazon has already adapted this checkout option in their brick-and-mortar stores. This process has allowed them to gather data on their customers to offer a more personalized experience. Amazon has been one to experiment in the physical world, so it’s no surprise they have already adapted these technologies.
Business Insider’s In-Store Checkout Report has predicted that “The number of stores with autonomous checkout is set to rise from 350 in 2018 to 10,000 by 2024, with their payment volume positioned to jump from under $70 million to over $20 billion.”
This is just the beginning of autonomous checkout, and soon, every brick-and-mortar retailer will want to adopt this technology because of its convenience and revenue potential.