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Delivering Client Value and Improving the RFP Process, an SREG Approach

Tuesday, Oct 27, 2020

Enclosed shopping centers are unique and complex assets. At SREG, we pride ourselves on the ability to help drive utmost value across our portfolio and provide the best possible services to our clients.

Bill Hamilton, Director of Property Management at SREG, has recently shared his thoughts on how improving the RFP process delivered significant value to our clients and assets.

Typically, the process of outlining, distributing, fielding and managing RFP’s is clunky and antiquated, without a standard format. With our latest platform integration with Building Engines, we have been able to streamline and automate each step of the process and save our clients time and money.

“From the vendors perspective it makes them think about pricing, because they realize that we are being diligent and forward with our bid, and they need to do the same on their end,” noted Hamilton.

 

 

We have invested in a detailed RFP approach to provide a thorough process for bidding and engaging in contracts. This process is completely visible to ownership from day one, so we can align directions and strategies.

“This back-end transparency goes right to our clients and we believe it’s a huge value-add,” said Hamilton.

It is crucial that we take a methodical approach to make sure we get the best possible service and price combination for the assets we are undertaking. We’re spending the extra time on these processes to maximize the most value for our clients. Our dedication to the RFP process shows that we take this work seriously, and this is conveyed to our clients every step of the way.

Investing in a robust RFP tool has allowed us to immediately create value for our clients and shopping malls by automating the process, reducing wasted time and expenses, and increasing the level of transparency and communication between all parties.

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